Material vs Intouch Insight
Company details
Description
Material is a global strategy, insights, design, and technology partner to companies striving for true customer centricity and ongoing relevance in a digital first, customer-led world. By leveraging proprietary, science-based tools that enable human understanding, we inform and create customer-ce
Intouch Insight is a customer experience (CX) solutions provider that empowers multi-location businesses to achieve operational excellence through mystery shopping, operational audits, and proprietary tools including checklists and
Type of company
Full Service
Qualitative Research
Quantitative Research
Mystery Shopping
Quantitative Research
Qualitative Research
Top benefits
Customer Experience
Behavioral Analytics
Brand Marketing & CRM
Growth Strategy
Product Design
Location
New York, New York, United States
Alpharetta, Georgia, United States
Market Research Specialties
Customer Experience Research
Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
Business Issue: Develop, revitalise market
Business Issue: Gain new customers
Business-to-Business Research
Consumer Trends Research
Customer Experience Benchmark Studies
Customer Satisfaction Research
Service Quality Needs & Measurement Research