Top Problem Detection & Customer Dissatisfaction Research Firms

Top market research companies that conduct studies to determine the gap between expectations and deliverables for a product or service, especially customer dissatsfaction. Find a firm to detect problems and provide analysis of the gap between the product and its market performance.

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Voxco

Voxco

Data Collection

Quantitative Research

Software & Technology

LOCATION

Montreal, Quebec, Canada

Voxco

Data Collection

Quantitative Research

Software & Technology

From multi-mode surveys to text analytics, Voxco is the all-in-one platform for faster, smarter, and more secure research insights.

Why choose Voxco

Fully Integrated Software

End-to-end customization

Omnichannel Surveys

Premium 24/7 Support

Real time visual reports

Starlight Analytics

Starlight Analytics

Quantitative Research

Qualitative Research

Data & Analytics

LOCATION

Dunellen, New Jersey

Starlight Analytics

Quantitative Research

Qualitative Research

Data & Analytics

Starlight Analytics blends time-tested research methods and alternative data sources to deliver actionable insights for sustainable brand growth.

Why choose Starlight Analytics

Deep Industry Expertise

Practical and Usable Insights

Alternative Data Sources

Quick Turnaround Times

100% US-based Staff

Forsta

Forsta

Data Collection

Quantitative Research

Software & Technology

LOCATION

London, United Kingdom

Forsta

Data Collection

Quantitative Research

Software & Technology

Forsta powers the most comprehensive set of research and insights, spanning CX, enterprise feedback, VoC, VoE, Qual, Quant and data visualizations.
Tru Market

Tru Market

Consulting

Data Collection

Mystery Shopping

LOCATION

New York, New York

Tru Market

Consulting

Data Collection

Mystery Shopping

Tru Market leverages Mystery Shopping and Competitive Intelligence to deliver in-market data and insights that can't be found anywhere else.