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Consumption-Based Communities: Best Practices For Inspiring More Accurate & Authentic Research

60 min

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Imagine having a community that helps answer the “consumption question” and delivers insights, value, and inspiration on an ongoing basis!

For decades, researchers have been searching for a way to accurately and passively understand how consumers interact with products in their homes — but the promise of insights communities has fallen short, leaving many researchers feeling frustrated and unfulfilled. Until now.

It’s finally possible to have both a true understanding of in-home product usage behavior and a consumption-based community that delivers value beyond a single project

Through the power of "always-on" measurement, it’s easier than ever to capture with pinpoint precision how consumers experience a product and use those insights to test, iterate, and innovate.

Join GreenBook, Ben Jordan, Associate Director, Human Insights Center of Excellence at The Clorox Company, and Jared Carr, Chief Customer Officer at QualSights, for a webinar on Thursday, April 6th at 1 pm ET to learn how to unlock the full potential of consumption-based research communities to gain a deeper understanding of in-home product usage behavior, boost customer satisfaction, and drive higher product revenues.

3 Key Takeaways:

  • The advantages and disadvantages of communities today.
  • How to leverage new product consumption/usage data that has never existed before to make better business decisions. 
  • How to test innovation and renovation while capturing some of the most accurate and precise insights.

Ben Jordan

Jared Carr