Finance Industry Australia

Presented by Global Survey

CHALLENGE

The scripting requirement was very urgent and there was a gap in the time zone.

Client was in a hurry to get this done within short span of time.

Client & End client both were included in all communications, so for every action
we took, project was carefully taken cared of that we got a positive note from
both clients.

SOLUTION

With no time to waste, the team started scripting and given a log file for the questions which were
incorrect type mentioned or missing in Qre.
Our experts recommended the type of questions to client which were approved and helped in processing
and finalizing the link quickly.
Every small changes on link were rectified within minutes. This helped client to start FW quickly.
Monitored and provided a Reportal Link to client on FW progress.
As there was a gap between client and End client communication, we provided each update on sampling
numbers like quota fill, remaining numbers , adjusting of quota in tool which helped GS / Client / End
Client on same page.
This helped us in getting more business opportunities and end client approached us for last required
samples. So we deployed the samples at our end and achieved all within the given timeline.

RESULT

It was a good experience where we communicated with End client and
provided all information which helped them in executing the project
smoothly. With this, we generated more business with our effortless and
tremendous support.

 

Services Offered

Scripting
Sampling

ABOUT THIS CASE STUDY

SUPPORTING DOCUMENTS

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Global Survey

Global Survey

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Global Survey

Data Collection

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