Since 1986, SOM has been on a constant mission to provide its clients with strategic information to help them make better business decisions. Wherever this information lies, we are committed to getting it for you and presenting it in a clear and concise format. We believe that Canadian consumers
At Phase 5, we help our clients on their journey to customer centricity. Over the past 30+ years, our team has amassed a depth of experience and strong grasp of the key strategic issues in our clients’ industries. Our four practice areas span Brand & Communications, Innovation, Customer
Full Service
Focus Group Facility
Quantitative Research
Full Service
Qualitative Research
Quantitative Research
BX, CX, EX capabilities
US experience
Bain & Company Partner
Qualtrics Gold Partner
Quebec consumer panel
focus=customer centricity
brand+innovation+UX+CX
we focus on your business results
partner level involvement
agile
Montreal, Quebec, Canada
Edina, Minnesota, United States
Customer Experience Research
Business-to-Business Research
Consumer Market Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Price & Pricing Research
Market Segmentation
Website Usability & UX
Customer Experience Research
Full Service Quantitative Market Research
Welcome Desk
Waiting Room
Focus Group Room
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