Archive: grit report

The Sea Change: Insights from the 2025 GRIT Business Outlook
Artificial Intelligence and Machine Learning

The Sea Change: Insights from the 2025 GRIT Business Outlook

GRIT’s Business Outlook reveals a research industry at a crossroads—tech-driven, cost-conscious, and demanding insights that drive real decisions.

Elaine Riddell

Elaine Riddell

Managing Director at Oaklins DeSilva+Phillips

The Great AI Pivot: How Market Research Is Reinventing Itself (Without Losing Its Soul)
Artificial Intelligence and Machine Learning

The Great AI Pivot: How Market Research Is Reinventing Itself (Without Losing Its Soul)

The 2025 GRIT Report reveals AI’s rise—and the trust crisis it brings. Can market research balance speed with authentic human understanding?

Leonard Murphy

Leonard Murphy

Chief Advisor for Insights and Development at Greenbook

Alain Briancon, PhD.
GRIT

Market Research in the Age of AI: Trends, Challenges, and Opportunities

AI is revolutionizing market research—powering personalization, segmentation, and strategy while reshaping how insights are created and applied.

Alain Briancon, PhD.

Alain Briancon, PhD.

VP of Research and Data Science at Dynata

Ruchika Gupta
GRIT

From Tech Hype to Insight Value: What 2025 Demands

AI is reshaping insights. Borderless Access blends human expertise with AI innovation to deliver faster, smarter, and more authentic consumer research...

Ruchika Gupta

Ruchika Gupta

CEO at Borderless Access

Cam Wall
GRIT

Fixing the Ship while Sailing It: Slow Change in Survey World

Survey quality is in crisis. Discover trends in microsurveys, chatbots, and best practices that can restore trust in online research data.

Cam Wall

Cam Wall

President at Ola Surveys

Ali Henriques
GRIT

Smarter Insights, Faster Pace: AI's Breakthrough in Market Research

AI is reshaping market research—accelerating workflows, enabling synthetic data, and augmenting human insight for faster, deeper understanding.

Ali Henriques

Ali Henriques

Executive Director at Qualtrics Edge

Laura Pulito
GRIT

Digital Qual is Not a Replica — It’s a Reinvention

Qual is evolving. Discover how platforms like Recollective are reshaping qualitative research with AI, asynchronous tools, and scalable insights.

Laura Pulito

Laura Pulito

Vice President of Research at Recollective Inc.

Mary Lois Smith
GRIT

GRIT’s Hottest Methods Confirm the Rise of Agile, Iterative Research—And Suzy is Already There

Suzy uses AI to power agile, fraud-proof research with tools like Suzy Speaks, Signals, and Biotic—reshaping how brands gather and act on insights.

Mary Lois Smith

Mary Lois Smith

VP, Market Research at Suzy

Hakan Yurdakul
GRIT

Insight is Evolving…Are We Evolving With It?

The line between research and analytics is blurring. Hybrid teams and connected thinking are shaping faster, deeper, and more impactful insights.

Hakan Yurdakul

Hakan Yurdakul

CEO at BoltChatAI

Andy Buckley
GRIT

The Rise of the Strategic Insight Consultant: Connecting Knowledge to Growth

AI and qual-at-scale methods are transforming insights. The future lies in strategic consultants who turn multi-source data into business impact fast.

Andy Buckley

Andy Buckley

Sr. Go-to-Market Partner at Human8

GRIT

The Sea Change Is Here: Adapt or Get Left Behind

The insights industry is undergoing a seismic shift—AI, M&A, and tech-led models now define survival, growth, and dominance in a tighter budget era.

OD

Oaklins DeSilva+Phillips

at Oaklins DeSilva+Phillips

Alan White
GRIT

What’s Hot Isn’t Just What’s New—It’s What’s Next

GRIT reveals how AI, gamification & chatbots are reshaping research with authentic, engaging methods—especially for connecting with teen audiences.

Alan White

Alan White

Vice President, Strategic Research & Data Analytics at TeenVoice

Kim Solana
GRIT

From Claimed to Confirmed: Elevating Research Integrity with Verified Buyers

Claimed data is flawed. Learn how Verified Buyers from Numerator ensure accuracy, reduce noise, and drive decision-ready consumer insights.

Kim Solana

Kim Solana

VP, Survey at Numerator

Matilda Sarah
GRIT

Tech-First, Client-Centric: The Full-Service Model Comes of Age

Full-service research is evolving—tech-driven, modular, and client-centric. Discover why it’s now the dominant strategy in today’s insights landscape.

Matilda Sarah

Matilda Sarah

Co-Founder at Displayr

Rick Kelly
GRIT

For Researchers, Artificial Intelligence is Inevitable

AI is reshaping market research. Learn why AI-native platforms are transforming workflows, cutting costs, and redefining the role of the researcher.

Rick Kelly

Rick Kelly

Chief Strategy Officer at Fuel Cycle

Sascha Eder
GRIT

Smarter Research Begins Here: AI That’s Built for B2B

NewtonX shares how AI-driven tools like Hub Researcher are advancing B2B insights, improving data quality, and redefining research at scale.

Sascha Eder

Sascha Eder

CEO & Co-Founder at NewtonX

Jeff Claypoole
GRIT

Leveling the Three-Legged Stool of Faster, Cheaper and Better

As price sensitivity rises, buyers still prioritize data quality. Learn how AI boosts both efficiency and insight while strengthening vendor partnersh...

Jeff Claypoole

Jeff Claypoole

Managing Director, North America at Toluna

Not Just Another Tech: Helping Deliver the Grit Report Year After Year
Artificial Intelligence and Machine Learning

Partner Content

Not Just Another Tech: Helping Deliver the Grit Report Year After Year

New AI platforms promise to simplify research by cutting daily tasks—but do they truly deliver? Explore the real impact of AI on researchers’ workflow...

Torbjörn Andersson

Torbjörn Andersson

Managing Director for Market Research at Forsta

Ian Brocklehurst
GRIT

Advancing Market Research through AI: Addressing Key Challenges in the Research Industry

AI and ML are transforming market research, boosting efficiency, data quality, and productivity. Discover how innovation is reshaping the industry lan...

Ian Brocklehurst

Ian Brocklehurst

EVP, Product and Marketing at Dynata

Sascha Eder
GRIT

B2B Market Research in the Age of AI: How NewtonX is Changing the Industry

NewtonX partners with GRIT 2024 to deliver AI-powered, accurate B2B research data, setting the standard for quality insights that drive impactful busi...

Sascha Eder

Sascha Eder

CEO & Co-Founder at NewtonX

Matilda Sarah
GRIT

The Rise of Full-Service Research Suppliers

Businesses seek comprehensive insights quickly, driving demand for full-service research suppliers who can efficiently handle all data needs in one so...

Matilda Sarah

Matilda Sarah

Co-Founder at Displayr

Rick Kelly
GRIT

The Rapidly Expanding Universe of Insights

Market research shifts as insights engage over 4 functions, expanding beyond traditional teams to foster active collaboration and influence across ind...

Rick Kelly

Rick Kelly

Chief Strategy Officer at Fuel Cycle

Bobby Stevenson
GRIT

Meeting Project Objectives: Focusing on Client Delight

Explore why true partnerships in market research go beyond briefs, aiming to turn satisfaction into delight with deep analysis and actionable recommen...

Bobby Stevenson

Bobby Stevenson

Executive Vice President, Client Success and Head of Research at Nailbiter

Laura Pulito
GRIT

Embracing AI in Everyday Life: A Path Forward

AI shapes daily life and the insights industry. Professionals are optimistic, balancing AI’s potential with a measured, practical approach to adoption...

Laura Pulito

Laura Pulito

Vice President of Research at Recollective Inc.

Thibault Cousot
GRIT

Staying Ahead of the Curve: How AI is Transforming Insights

Discover how AI is transforming market research with faster insights and accuracy. Stay competitive by embracing the latest in technology integration.

Thibault Cousot

Thibault Cousot

Senior Vice President, Head of Product at Behaviorally

Mary Emerson Baker
GRIT

Trackers: Building Block to Develop Comprehensive, Successful Business Strategy

Trackers are key to understanding brand health and trends. Combining quantitative and qualitative insights reveals the 'why' behind consumer behavior,...

Mary Emerson Baker

Mary Emerson Baker

VP, Market Research at Suzy

Ali Henriques
GRIT

AI: Powerful Tools to Augment Human Capability

AI in everyday life reveals optimism for AI’s benefits in data insights, but skepticism persists, highlighting its complex impact on personal and prof...

Ali Henriques

Ali Henriques

Executive Director at Qualtrics Edge

GRIT

Navigating the Crossroads of Change

Explore key strategies and insights shaping the future of the analytics sector. Industry leaders must stay alert to critical trends for success in the...

G

Gen2 Advisors

Ruchika Gupta
GRIT

Redefining Insights for a Dynamic Future through Innovation and Collaboration

Discover how AI, machine learning, and automation are transforming the insights industry, driving innovation, and enabling impactful strategies for bu...

Ruchika Gupta

Ruchika Gupta

CEO at Borderless Access

Greg Matheson
GRIT

Sample Marketplaces, Programmatic Sample and the Economy of Fraud

Discover sample marketplaces, programmatic sampling shaping online industry, impacting fraud economy on our site.

Greg Matheson

Greg Matheson

Co-CEO at Quest Mindshare

Narek Vardanyan
GRIT

Why Insights Improve When Survey Respondents Pay You

Gain insights on customer profiles, pricing, & product usage with our survey platform. Incentivize with deposit payments for accurate data & feedback.

Narek Vardanyan

Narek Vardanyan

CEO at Prelaunch.com

Neil  Dixit
GRIT

Principles to Follow for Success with Synthetic Sample

Embrace the future of market research by combining human insights and reliable synthetic samples for unbiased research and enhanced brand perception.

Neil  Dixit

Neil Dixit

Founder and CEO at Glimpse

Steve Seiferheld
GRIT

Surveying the Future: Thoughts on Market Research in the Digital Age

Discover the significance of online surveys in the digital era, adapting to evolving user behaviors with a focus on data quality and innovative strate...

Steve Seiferheld

Steve Seiferheld

Sr. Director, Center of Excellence Research & Design Strategy at Suzy

Torbjörn Andersson
GRIT

Tomorrow’s Business Today With an Intelligent Data Strategy

Prioritize data ownership and platform selection for informed decisions. Stay competitive with a robust data strategy for AI integration and tangible ...

Torbjörn Andersson

Torbjörn Andersson

Managing Director for Market Research at Forsta

GRIT

Market Research Merry-Go-Round: Not So Merry

Explore the intricate landscape of market research metrics through The GRIT Report, highlighting the hurdles organizations face in achieving their goa...

G

Gen2 Advisors

Kathryn Topp
GRIT

Embracing Innovation: The Transformative Impact of the ‘Hottest Technologies’ in Market Research

Discover the future of market research with chatbots and synthetic samples. Enhance insights, reduce costs, and overcome data collection challenges.

Kathryn Topp

Kathryn Topp

Founder & CEO at Yabble

Andrew Kelly
GRIT

A Day in the Life of the Full Service Researcher. A Personal Perspective

Uncover the trends in full-service research. Learn how technology and generative AI are reshaping the industry and positioning researchers for strateg...

Andrew Kelly

Andrew Kelly

Product Marketer (and ex-researcher) at Displayr

Sascha Eder
GRIT

Reclaim Your Peace of Mind: B2B’s Entering Its New Standard of Truth

Uncover the truth behind B2B data reliability issues and embrace a future of trust and authenticity. Join industry leaders in a quest for accurate inf...

Sascha Eder

Sascha Eder

CEO & Co-Founder at NewtonX

Steven Millman
GRIT

Continuous Improvement and a Holistic Approach to Data Quality

Ensure reliable survey data by tackling respondent fraud and disengagement. Sustain engagement and stay ahead of fraudulent practices for accurate res...

Steven Millman

Steven Millman

Global Head of Research & Data Science at Dynata

Monica Bush
GRIT

The Automation Era: AI Tooling and the Magnification of Consequences

Discover how AI tools enhance fraud detection, emphasizing transparency, fairness, and privacy. Navigate the automation era with trust and efficiency.

Monica Bush

Monica Bush

VP of Information Security at Tango, a division of Blackhawk Networks (BHN)

Rick Kelly
GRIT

Career Success in the AI Era

Navigate the AI era by upskilling amid automation, learn how autonomous AI systems create efficient workflows. Embrace continuous learning for career ...

Rick Kelly

Rick Kelly

Chief Strategy Officer at Fuel Cycle

Lava  Kumar
GRIT

Hot or Not? Unmasking the Trendiest Insights Methods

Discover changing customer insights methods. Learn about online communities, surveys, Big Data analytics, and AI's influence on research strategies.

Lava  Kumar

Lava Kumar

Founder and CPO at Entropik

Laura Pulito
GRIT

The Automation Era: The Rise of AI in Qualitative Research

AI integration is revolutionizing qualitative research and shaping the industry's future by using AI tools for efficient analysis and personalized ins...

Laura Pulito

Laura Pulito

Vice President of Research at Recollective Inc.

Greenbook Announces the GRIT Most Innovative Suppliers by Service Area
GRIT

Greenbook Announces the GRIT Most Innovative Suppliers by Service Area

Explore Greenbook's 2023 GRIT Top 50 Most Innovative Suppliers list. Discover top suppliers in full service research, qualitative research, and more.

Dana Stanley

Dana Stanley

Chief Revenue Officer at Greenbook

GRIT Report in Focus: Forsta's Take on a Tech-Driven Future
Karen Lynch

Karen Lynch

Head of Content at Greenbook

Gary Ellis
GRIT

The GRIT Top 50 List Signals Our Industry’s Direction

The GRIT 50 list of most innovative suppliers shows the breadth of services that benefit from innovation, as well as the industry's ability to support...

Gary Ellis

Gary Ellis

Co-Founder & COO at Remesh

Matilda Sarah
GRIT

A Permanent Pivot or Temporary Transition? A Post-Pandemic Review of the Insights Industry

The roles of corporate researchers and external suppliers continue to evolve in the wake of the pandemic, especially regarding DIY tools, analytics, a...

Matilda Sarah

Matilda Sarah

Co-Founder at Displayr

Gera  Nevolovich
GRIT

Technology and Insights: A Transformative Year in Review

In an era defined by constant change, the marriage of human understanding and cutting-edge technology is driving the insights and analytics industry i...

Gera  Nevolovich

Gera Nevolovich

President and Chief Commercial Officer (CCO) at Hotspex

Steven Millman
GRIT

Revolutionizing Survey Data Quality in the Age of Artificial Intelligence

Insights professionals must restore trust in market research data while continuing to reduce costs and timelines without sacrificing quality. Used res...

Steven Millman

Steven Millman

Global Head of Research & Data Science at Dynata

Thibault Cousot
GRIT

Artificial Intelligence at Work: Navigating the Revolution

AI is a daily reality redefining society, and the insights industry is no exception. Most plan to adopt it for work as well as integrate it into their...

Thibault Cousot

Thibault Cousot

Senior Vice President, Head of Product at Behaviorally