Market Research Products & Services

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Product Description Product Description

IntouchAudit®

Third-party operational audits that uncover gaps in SOPs, brand standards, inventory, and safety, giving leaders clarity to improve consistency & ROI.

FLAVORWIKI PATENTED TECHNOLOGY: THE PAIRED QUESTION

FlavorWiki’s patented Paired Question helps untrained testers map perceptions clearly, delivering accurate, interpretable profiling data.

Programming and Hosting

Programming and hosting services available

IntouchCX™ Platform

Surveys, shops, and audits in one platform give leaders a complete view to track results, detect trends, and drive smarter decisions with confidence.

IntouchCheck®

Digital checklist software that tracks tasks and compliance in real time, with mobile access and workflows that trigger instant follow-ups.

IntouchSurvey®

Survey tool that collects and analyzes customer feedback in real time, with multi-channel reach, AI insights, and customizable templates.

IntouchShop®

Tailored mystery mystery shopping that evaluates service, brand standards, and operations, turning results into insights that drive consistency.

Listen Labs: AI-Powered Qualitative Research Platform

AI-powered research platform delivering the depth of qual at the speed and scale of quant. Insights in hours, not weeks.

Charlie by Finch Brands™️

Charlie collects and connects all the data you care about to help you see a fuller picture and make smarter, faster decisions.

Panel Recruiting

Automated participant sourcing, screening, and scheduling for high-quality, on-target research.