SMG vs Decision Analyst

Decision Analyst
Decision Analyst

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Company details

Description

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

Decision Analyst is a global research and analytical consulting agency, serving Fortune 500 corporations, advertising agencies, and consulting firms. Custom, primary research and analytical consulting are the firm’s foundational competencies, helping its clients solve complex marketing and busine

Type of company

  • Software & Technology

  • Consulting

  • Data & Analytics

  • Data & Analytics

  • Consulting

  • Full Service

Top benefits

  • XM Platform & Service

  • Increase ROI

  • Actionable Insights

  • Retain Customers and Employees

  • Outstanding Qualitative

  • Superb Advanced Analytics

  • International Expertise

  • Optimize Strategy

  • Build Stronger Brands

Location

Kansas City, Missouri, United States

Arlington, Texas, United States

Market Research Specialties

  • Customer Experience Research

  • Artificial Intelligence / AI-Powered Insight Platforms

  • Brand Positioning Research

  • Employee Experience & Satisfaction Research

  • Enterprise Feedback Management

  • Segmentation Analytics

  • Advanced Analytics

  • Price & Pricing Research

  • Home Use Tests

  • Business-to-Business Research

Features and attributes

  • Asynchronous platform
  • Brand monitoring
  • Custom tracking surveys
  • Ideation and co-creation tools
  • Mobile ethnography
  • Physical product testing
  • Physical store
  • Qual & quant integration
  • Qual-at-scale platform
  • Synchronous platform
  • Transcription quality
  • Unmoderated testing tools
  • Asynchronous platform
  • Brand monitoring
  • Custom tracking surveys
  • Ideation and co-creation tools
  • Mobile ethnography
  • Physical product testing
  • Physical store
  • Qual & quant integration
  • Qual-at-scale platform
  • Synchronous platform
  • Transcription quality
  • Unmoderated testing tools